Pausing an event

Overview

Pausing an event suspends bidding, and enables you to update and edit certain features and settings in the event.

When an event is paused, you can perform the following actions:

• Edit, add or remove columns
• Add or remove lots
• Add secondary currencies
• Invite new bidders to the event
• Change lot visibility
• Upload a modified event design
• Place or modify bids on behalf of bidders
• Change the cost calculation formula
• Update column roles
• Modify lot bonus/malus

For a detailed list of specific actions that do and do not require an event to be paused, see Table 1.

Pausing an event

To pause an event on the Management page, click on the Pause button on the Manage event card. A confirmation modal appears on the screen to verify if you would like to proceed with the action. Each confirmation modal will give you the option to click a checkbox to automatically notify bidders of the update. Only bidders who have accepted the event invitation will receive an email. Blocked bidders are not notified.

You can also pause the event by clicking the Pause icon above the main menu on the left side of the window. If you pause an event directly from the main menu using the Pause icon, you cannot configure the option to notify bidders. 

Bidder view on event pause

When an event is paused, the Bidder's access to event information is restricted. This means that they cannot view any new details or updates regarding the event, and their communication with the event organizer is limited to sending messages.

Figure 2. Bidder view when an event is paused

Validating and resuming an event

After you finish modifying the event, you must validate and resume the event to allow bidders to continue bidding. Validation ensures that any changes made while the event is paused do not cause errors. For more information, see Resuming an event.

Actions that require the event to be paused

For some event updates, bid sheet changes, and setting modifications, you must pause the event. However, certain actions do not require the event to be paused. Because pausing an event impacts the available bidding time, it is useful to understand which specific actions require the event to be paused and which actions do not. You can easily configure additional time to compensate for the event being paused; however, certain bidders may only be available to bid at specific times. Minimizing event disruption whenever possible helps ensure a better and simpler experience for bidders.

Table 1 provides a comprehensive list of the actions that do and do not require the event to be paused. The actions are grouped by the feature or area of the application they relate to.