In the Messages section of the Event information tab, you can configure the type of in-app communication you want to enable for the event.
Sourcing Optimizer offers one-way and two-way messaging. If you prefer to communicate with bidders outside of Sourcing Optimizer, you can disable in-app messaging. You can add attachments to your messages, and you can configure if bidders can add attachments to their messages.
To configure your messages settings, complete the following steps:
- Go to Design > Overview.
- On the Event information tab, navigate to the Messages section.
- Configure the messages settings.
- To enable one-way communication from the purchaser to the bidder, set the Allow event organizers to send messages to bidder toggle switch to ON, and set the Allow bidders to send messages to event organizers toggle switch to OFF.
- To enable two-way communication between the purchaser and the bidder, set the Allow event organizers to send messages to bidder toggle switch to ON, and set the Allow bidders to send messages to event organizers toggle switch to ON.
- To disable communication between the purchaser and the bidder, set the Allow event organizers to send messages to bidder toggle switch to OFF, and set the Allow bidders to send messages to event organizers toggle switch to OFF
- To enable bidders to add attachments to their messages, set the Allow bidders to add attachments to messages toggle switch to ON.
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