Welcome to our support portal

Search

Categories

Are you a purchaser? This section contains bidder documentation. Sign in to access the purchaser guides. Sign in
  • Bidder User Guide Getting Started

    Getting Started

    This section provides key introductory information for bidders getting set up and finding their way around Keelvar's Sourcing Optimizer.

  • Bidder User Guide Reviewing an event

    Reviewing an event

    This section explains how bidders find and review the events they've been invited to, covering the bidder home page, event details, and the gating questions that control access.

  • Bidder User Guide Submitting & Managing Bids

    Submitting & Managing Bids

    This section covers how bidders submit, manage, and complete their bids in Keelvar's Sourcing Optimizer.

  • Bidder User Guide Troubleshooting & Support

    Troubleshooting & Support

    This section helps bidders resolve common login, email, and file issues and raise effective support tickets.

  • Bidder User Guide Bidder Videos

    Bidder Videos

    A collection of videos demonstrating how to use the Keelvar platform as a bidder.