Product News

Release Notes

• June 2018 release
• March 2018 release
• February 2018 release
• November 2017 release
• September 2017 release
• June 2017 release

See all 20 articles

Learn

User Guide

• Keelvar Support Contact Details
• Objectives and Data Requirements
• Logging-In
• 'All Events' Screen
• Create New Event Options
• Design: Event Overview

See all 39 articles

Getting Started

• ★ 1. Sourcing Optimizer Overview
• ★ 2. Managing Events
• ★ 3. The Evaluate Step in Detail
• 4. Lot Configuration
• 5. Multi-Currency Events
• 6. Bundle Bidding and Expressive Bid Processes

See all 9 articles

Buyers

• Managing Multiple Incumbents on Single Lots or Lanes
• Auctions
• Generating Analysis Reports
• Enable Feedback based on Target Rates
• How to Gate Entry to Bidding in an RFI

Admin

• Adding Users

Bidders

• Participating in an Event
• Adding Users to Your Invited Event
• Fixing Partial Bid Errors
• Fixing Zero Bid Errors
• Fixing Cell Validation Errors
• How to Apply Volume Discounts to your Bid

See all 9 articles

FAQ

General

• I see a 'Token has expired.' message. What does that mean?
• How are tie breaks awarded?
• For RFQ events, when can bids be withdrawn?
• How do I place surrogate bids?

Service Status

Security notifications

• [Closed] Spectre and Meltdown security vulnerabilities

Current Status

• [Closed] June 19th, 2018 - Minor service interruption
• [Closed] Friday 29th September, 2017 - Minor service incident
• [Closed] April 10th, 2017 - Minor service incident
• [Closed] January 23rd 2017 - Service interruption