Bidder User Guide

• Bidder registration
• Resetting your two-factor authentication (2FA/MFA resets)
• Getting started as a Bidder
• Setting up your supplier organization
• Managing Invites (as a bidder) and Contact Emails for your Bidder Organization
• Email Verification (6-digit number)

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• Bidder FAQ
• Understanding Gating Questions and Access
• Bid Hub - Events (Homepage)
• Event Overview

• Submitting your bids online
• Submitting your bids offline
• Confirming RFI and Bid Sheet Submission in Keelvar
• Answering the RFI online
• Answering the RFI offline
• Bid Status

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• Bidding in a Japanese Auction
• Bidding in a Dutch Auction

• Whitelisting the Keelvar domain
• Event invitation email not received
• Troubleshooting Login Page or Email Issues
• Troubleshooting: Not Receiving Password Reset Email
• Troubleshooting file upload and download problems
• Best practices while raising a Support ticket: Bidder

• Sourcing Optimizer tour
• Resetting your password
• Navigating the Events page in Bid Hub
• Confirming gating questions to unlock the bid sheet
• Adding a team member to an event
• Troubleshooting bid sheet issues

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